Shipping Policy

Shipping Policy
Last updated: May 27, 2025

This Shipping Policy outlines how we handle the processing and delivery of your orders when you shop with us. It explains shipping methods, costs, delivery times, and other important information related to your order shipment.

Order Processing

  • All orders are processed within 1-3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • We reserve the right to delay processing in case of high demand or unforeseen circumstances, but will notify you promptly.

Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping:
    Delivery within 5-7 business days.

  • Express Shipping:
    Delivery within 2-3 business days.

  • Overnight Shipping:
    Delivery by the next business day (available only for orders placed before the cutoff time).

Delivery times may vary depending on your location and external factors such as weather or carrier delays.

Shipping Costs

  • Shipping costs are calculated based on the weight, size, and destination of your order.

  • Free standard shipping is available on orders over $X (insert your threshold).

  • Any customs fees, duties, or taxes for international shipments are the responsibility of the recipient.

Order Tracking

  • Once your order has shipped, we will send you a confirmation email with a tracking number.

  • You can track your shipment using the carrier’s website or through your account on our website.

Shipping Restrictions

  • We currently ship to addresses within [insert countries or regions you ship to].

  • We do not ship to P.O. Boxes or APO/FPO addresses (if applicable).

  • Some items may be restricted from shipping to certain locations due to legal or logistical reasons.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date.

  • We will work with the shipping carrier to investigate and resolve the issue.

  • Replacement or refund policies apply depending on the situation and product availability.

Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about your shipment or this Shipping Policy, please contact us:

Email: TechSupport@vivekflowers.com